Terms & Conditions
No person under the age of 18 years can purchase goods from our online shop.
Your use of this website and any purchase by you on this website or from the gallery will be governed by English Law and will be deemed to have occurred in the United Kingdom.
The receipt by Weftfaced of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. The Company reserves the right, without prior notification, to limit the order quantity on any purchases, or other goods on our online shop and/or refuse service to any customer. Once an order confirmation is received by us, no contract for sale exists until payment has been received. All orders placed are subject to availability of stock at the time of receipt of order. Acceptance of orders by Weftfaced are subject to clearance of funds and where applicable authorisation of debit and/or credit card details. All sales will be made in British pounds sterling.
We can ship online sales to any UK address. Please allow 14 business days for us to process, pack and ship your purchases. Although, we do usually try to get despatches out quicker than this.
We offer a 14-day, money-back guarantee if you are not happy with your online purchase, or if sent to you and it arrives damaged in any way. RETURNS MUST BE MADE IN ORIGINAL PACKAGING. Returns must be made at the customers expense including both cost of return and insurance. In the case of damaged goods the studio must be notified within three days of receipt in writing (via email).
As Data Controller for the purposes of the General Data Protection Regulation (GDPR) Atelier Weftfaced is firmly committed to respecting your privacy. We DO NOT share your details with any third party. You will only receive emails from Atelier Weftfaced. We no longer send out direct mail by post. Our current Data Processor for Email Marketing is Mailchimp.
You can unsubscribe yourself at any time from our mailing list by sending an email to firstname.lastname@example.org, or by clicking the link at the bottom of any email newsletter from us.
Further we do not store your financial information. We only use information in accordance with the Data Protection Act 1998. You can choose whether to receive email marketing from us, and can update your preferences and/or contact details or unsubscribe at any time using the link at the bottom of each newsletter sent out. You also have the right to access the information we hold about you.
Images used on this website are owned by Atelier Weftfaced, or the artists represented and we/they retain the right to use the image AFTER any work has been sold. Please ask first if you would like to use our images.
We have endeavoured to ensure that all information provided on this website, and any email newsletters are correct at the time we included it. We apologise for any errors. We therefore do not guarantee the accuracy of these pages and any visitor using information contained in them does so entirely at their own risk. Contact us if you notice any errors and we will correct them at the earliest convenient time we can.
Links to other websites
This website may contain links to other websites we have selected which may be of interest to our clients/visitors. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
See also our Privacy Statement above.
You understand and agree that Weftfaced shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owner of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.
Weftfaced is currently not VAT registered.